This is what our clients think

Payam Azadi – London

Over the last few months we have had a number of our members asking us to set up a corporate relationship with Mercantile Equity. It's always good when brokers are recommending firms and we are now delighted to have an offering for our members. With brokers being under so much pressure financially in the current climate, Mercantile Equity's fresh approach to generating more income is certainly a viable option for our brokers.

Ian Christlo – Derbyshire

We have been using Mercantile since January and compared to other lead providers we had concerns with regard the extra cost involved. However, we have found them well worth the extra cost.

To present we are enjoying over a 50% conversion rate giving a return of £5 for each £1 spent and the quality of the clients is of a high standard. The appointments are always well briefed before the initial meeting with relevant paperwork to hand, so no longer do we have to waste time canvassing names & addresses as with previous lead companies to try and set appointments ourselves.

Richard Newman – Wiltshire

Over the last few years I have used a number of lead generation firms and overall their service has been very hit and miss with a number not delivering a satisfactory service.

I have been very impressed with Mercantile Equity's proposition, and in particular their user friendly online diary system and on going support. As a busy Independent Financial Adviser I have found them a vital source of good quality face to face appointments, and would not hesitate to recommend them to other advisers.

Steve Tomlinson – Suffolk

Just a quick note to say thank you for all of your help. Since starting with Mercantile I have completed my first campaign which was very successful with a 40% conversion rate and a gross profit of £6405 and I am now in the middle of my second campaign.

I have been in direct sales for the last 20 years and feel that the conversion rate is more than acceptable, bearing in mind that with the first few appointments I was finding my feet. The second campaign looks like it could have an even better conversion rate. I would have no hesitation recommending other people to approach Mercantile Equity.

David Hurn – Oxford

Following a review of our appointment and lead providers I thought I would give you feedback. My overall view of your Company is, compared to other providers Mercantile certainly come out on top in the overall quality of appointments and most importantly they actually convert to business.

You can spend a lot of money and time on leads with no guarantee you will get in front of clients. Having appointments made for you gives you the edge and is more cost effective. As for the staff in Newcastle, no complaints at all and they have a sense of humour, (very necessary in this business at the moment). Having reviewed the campaigns to date and now on to my fifth the income generated justifies my continued investment.

Andrew Scott – Poole

I have now signed up for my 3rd campaign with Mercantile Equity. Without your company I would have found trading impossible in today’s hard market.

It is very apparent that you run a very polished and highly professional company. Unlike other companies you say what you do on the tin. I have now had 20 appointments sent over and every customer has expected and welcomed me into their home.

Your administration team are very friendly and helpful and the distinct impression I get from your company is that you want the broker to be successful and go out of your way to assist. Compared with other providers I would say that you are unique in this matter. Due to your staff my conversion rate is 75% at the moment.

Overall would I recommend you to any other brokers out there? That’s a definite yes from me! In fact out of all lead providers/appointment arrangers yours would be the only company that I would recommend.

If I had a gripe then it’s that you aren’t able to supply me with 2 leads a day.

Carl Till – Stoke on Trent

Having been a broker for a number of years and used various lead providers I was very wary to approach another provider a few months ago, as a means to size up my client bank. To say I am delighted with Mercantile would be a serious understatement. Their service standards are second to none, their system of booking the appointments and speed of transferring the appointment to my diary is excellent, and It is quite evident that, when I do get to see my clients, the front line staff making the appointments are thoroughly trained and polite and courteous-this is the feedback from my clients. If on occasions I have been contacted by Mercantile it has always been a pleasure to talk to them. Also my Account Manager has always been from day one very keen, professional and most supportive.

Amazingly, I have not, as yet, ever turned out to see a client that has not been in. They have always been in and looking forward to seeing me. Mercantile in my opinion are the best appointment providers in the industry. I have had a great deal of success with the appointments and will be using Mercantile as my business partner for a very long time to come. Many thanks Mercantile Equity.

Ben Rees – IFA

I have found Mercantile Equity to be a novelty in the lead generation marketplace, due to their consistently high quality appointments and exceptional service standards, offered to brokers and clients alike. Client acquisition is the key to any Financial Advisor, and Mercantile allow you to focus on sitting in-front of clients, rather than spending valuable time generating leads yourself. I can strongly recommend that once you have used Mercantile Equity to gain your new clients, you will stop looking elsewhere for leads. Quite simply, they offer high quality, booked appointments at a reasonable cost, which is a winning formula in my book.

Jonathan Hook – Norwich

We have found Mercantile Equity to be unlike any other lead provider. Their thoroughness, diligence and affable phone manner ensures that you only get the best in screened appointments…. and unlike other lead generators, when you do get a cancellation or dubious appointment, they don’t hesitate to refund/replace the appointment for you promptly. They may be more expensive but as they say ‘you pay peanuts you get monkeys’.

Justin Gough – Bournemouth

I have worked with Mercantile Equity since they started and they have supplied qualified appointments in a manner that is second to none. Their professionalism and systems are a credit and without doubt they deliver what they say. I convert their appointments at a level that I have never experienced before from any other supplier. In one sentence ‘It does what it says on the tin’ comes to mind.

Paul Holmes – County Durham

Over the years we have used most of the mortgage lead providers in the UK and have generally found them average to say the least. All a broker wants is the chance to be able to sit in front of a client on a face to face appointment with someone who genuinely needs a mortgage – Mercantile Equity deliver this – their systems are well thought out and their staff are helpful and courteous – We have had a great deal of success from their appointments and will continue to use them. Many thanks and congratulations to Mercantile Equity!